Customer Benefits

Discover the benefits our customers receive from a fully implemented bespoke supply solution

Any size business can benefit from a Bespoke Supply Solution package from Smiths. We believe we can create significant efficiency improvements in the supply of your raw materials, improving material availability whilst at the same time reducing costs. It all starts with a telephone call to discuss your needs.

Customer Benefits:

(  = From  )
(  = To  )

	Multiple disjointed suppliers
	One single streamlined supplier

	Dependency on slow, inaccurate information
	Complete supply chain visibility through our online portal 24/7 without the need for additional software

	Complicated and poorly formatted feedback and reporting
	Easy access to our online portal whenever you want using your own part numbers to navigate around reports and data streams

	Proof of deliveries and test certificates that take days to be retrieved from paper archives
	Online access to electronic copies of documentation or the option of having them automatically emailed to you at an address of your choice

	Inaccurate supplier forecasting based on guesswork
	Accurate forecasting using a combination of demand analysis, algorithms and real world experience

	Unexpected stock shortages leading to factory downtime
	High certainty of stock availability

	Excess inventory causing supply chain inefficiency and a bloated balance sheet
	Customer stores transferred to a local Smiths service centre to be called off on a JIT basis with lineside delivery also an option

	Slow time consuming order process over the phone or by fax/email
	Fast, accurate, ordering using our online portal

	Multiple orders to cover the materials required to produce every component
	Tagged sub-assemblies that mean one order for all materials

	Slow, inefficient processes and procedures
	Streamlined systems that feed into lean manufacturing operations

	Multiple invoices that take time to check, enter and process
	A choice of a single daily/weekly/monthly consolidated invoice

	Difficulties managing multiple subcontractors each with different sourcing methods
	Complete sub-contractor visibility with options to control sourcing if required

	Uncertainty and confusion over stock and incoming lead times
	Up to date mill lead times and live stock information available through our online portal

The above options can be totally customised to offer you a completely bespoke supply package (BSS). All of our current BSS packages have evolved over time with many customers choosing to bolt on additional features as they see the cost benefits coming through. There are many other options available and we would be delighted to discuss these with you so please contact your local Service Centre to see how we can start to streamline your raw material supply chain.

Find out more...

To find out more about Smiths Metal Centres extensive range of bespoke supply solutions, click on one of the options on the side menu of this web page.